Testimonials for Ayers Basement Systems

Dear, Virgil Ayers and Mike Remar, I just wanted to send a quick note to tell you how pleased I was with the service I was provided yesterday by Mr. John Sanger. He showed up promptly and was very knowledgeable about his profession and explained everthing as we discovered more about the issues in my basement. I am truly impressed with him and your company.

We own a lakefront home. We had moisture, musty odors and other structural issues in our crawlspace. Ayers did the crawlspace and foundation repair work in May-June 2012. We are extremely pleased with their work. We wish we had this crawlspace work done 19 years ago! Our crawlspace is clean and drying rapidly. Ayers' crew, lead by foreman Nate, was very professional and top notch. Tim Doyle, our Project Manager from Ayers was also very professional and honest in his assessment.

We chose Ayers Basement Systems to do our work due to their price, product, and our trust in a company that has been in business for over 30 years and continues to install basement waterproofing systems daily. The installaiton crew was extremely hardworking and curteous. The work they did was very satisfactory  and the office staff was courteous and professional also.

We had 2 other quotes, but I believe Roger's recommendations were best for our basement. The competition quote reflected one sump and we needed two. They just wanted the job. Roger's quote reflected how it should be done the first time. I am so impressed with everyone I have talked with at Ayers. Excellent service! Excellent follow-up!

Our crew was Nate, Bryan, and Matt. These 3 young men worked so hard on Friday so they could get the work done. We were very impressed by them. They were very efficient and courteous. No lunch break until my husband made them sit and made them some lunch. The foreman was always helpful and answered all questions we had. We were very pleased with all of them.

Ayers did everything right from start to finish! The salesman, Glen, was very helpful and knowledgeable of the project and kept me at ease the whole time. The installation crew conducted themselves in a very professional manner and cleaned up the front of the house very nicely. I decided to give Ayers a call when I saw the logo on one of the work trucks one day. 

We were very satisfied with the work performed. The crew were very nice and knew what they were doing -- very professional. Our Project Manager was nice and very helpful. Our insurance agent recommended Ayers Basement Systems. I talked to a few other waterproofing companies; they were pushy and didn't seem to know very much. We were very pleased with the work done. The crew did a wonderful job . Thank you.

Ayers should be very proud of this crew. They arrived on time, worked very hard all day and finished on time. Mr. Doyle gave me a good idea of what to expect. Everything was explained in detail and all of my questions were answered. I am grateful knowing my water problems are solved.

The crew was great to work with!

Very satisfied. Installation crew was friendly, fast and knowledgeable. Salesman was great and down to earth, there was no high pressure, and he had the common sense to help with our specific needs. The cost was an effective way to prevent flood problems with our foundation.

Very satisfied with the work. The installation crew were knowledgeable, courteous, neat, and wanted to do good work in a timely manner. Project Manager kept me informed about everything and explained everything. He knows how to treat customers well. We chose Ayers because of the plan to cover the old walls and the complete perimeter floor drainage system and the price. Another company wanted $16,000 to dig a trench beside the foundation outside our wall.

The crew was very courteous and friendly. They took their time and explained the installation process to us and kept us informed as the system was being installed. The Project Manager was very professional and personable. He was not a high-pressured salesman, he explained the system and allowed us time to think about it.

The crew was excellent. The Project Manager was excellent. Great communication, did a great job explaining process. Good asset to your organization!

I am truly impressed with the quality of your organization, and the way you stand behind your work. I had work done on my home in Battle Creek, and a bigger job done on my cottage in South Haven. The South Haven job had to be done over because the first guy didn't do the job right. I was fortunate enough to be working with Troy Baxter, and then Dan Bemman and his team who came out in the dead of winter to fix my basement and do the job right. In addition, I know there was another gentleman named Zack who was also involved. I find it refreshing to deal with a company that is willing to admit when they didn't do the job right and the go back and fix it. This just doesn't happen everyday and I didn't want to pass without reaching out to you directly. I could go on and on with the reasons I am happy with my choice of your company to do the work, but instead I'll just say thank you for building a company of employees that truly care about the customer. Please take my note and share it with these great employees because, again, they embody what you've taught them I'm sure, that the customer comes first. I felt that with each of them as I worked with the along the way.

The presentation made us feel confident in our decision overall