Testimonials for Ayers Basement Systems

Normally during snow melt we would have water in our basement. However, this most recent melt isn't a concern for us anymore. Our representative was very good; knowledgeable about product; able to tell what we needed. The crew was on time and even called the first day before arrival. We were amazed at how quickly the job was completed! Liked having a written estimate.

The complete staff at Ayers Basements Systems was very courteous and knowledgeable about the job. Everything was cleaned up and neat when they left. I am very happy with the way things appeared when the job was completed.

Dear Mr. Ayers, I would like to highly commend David and his crew helper. They were at my house on Wednesday (April 22, 2015), to complete the work left on my crawl space project. They were good natured and hard working. You can be proud to have them represent your company in work ethics and quality of work performed.

I had only heard good comments regarding their business ethics and workmanship. You have an awesome group of young men. They worked tirelessly for 2 days. I never heard one curse word or any disagreements among them. They were a total team from start to finish. I hope I never have a reason to need your services but would not hesitate to call you if the need arose. I will recommend you 100%. 

I would like to commend the employees of Ayers who were involved in the extensive basement/crawl space project at The Jean Bradford Kline Senior Center. Our building is old, and it was well past the time to address water issues when we first contacted Greg Carey. He put together an excellent presentation to show our Board of Directors and members to help them understand what we would need to do to fix our multiple water problems. Dillon Birchmeier and his crew did an excellent job, worked quickly and efficiently, and were very porfessional. They took time to explain to members who asked just what they were doing, which we appreciated. They were professional and personable. Greg stopped by over the course of the project to answer questions that I had,and keep abreast of the progress. We are still waiting on the concrete raising, but understand that weather has been a factor in delaying that part of our repairs. I hope we do not need the services of Ayers again, but I would not hesitate to reccomend your company. Sincerly, Rita Honeysett, Director  

My wife and I could not be more pleased with the trio of men who worked in our basement and its two crawl spaces last week. We were so impressed with Payton, Joshua, and Gary. If they represent the quality of people Ayers hires and retains, your management team should be immensely proud of its selection and training process.  In short, they were terrific. Their knowledge, work ethic, and customer interactions were among the best we've ever experienced. Our home is a 127-year-old Victorian and, believe me, we've seen plenty of workers come and go over the years - it hasn't always been the proverbial picnic.  All three men could not have been more courteous, interested in keeping us informed, and patient with our lack of understanding in these matters. They were a joy to have in our home.  As to the quality of their work, we believe it to be top notch and our local construction expert agrees.  Suffice it to say we couldn't be happier. Should any other repairs of this kind require professional intervention, we want the three amigos from Ayers to do the work. 

I just wanted to say what a great job Dan Bemman and Rich Wallace did yesterday on a service call to my home. Both are outstanding individuals that understand customer service. They represented Ayers well and lived up to the claim you made to me when I agreed to have you do the work on my crawl space. That claim was that Ayers operates with the utmost of integrity, believes in and stands by its product, workmanship, service and most importantly its customers.

In addition to the ratings and reviews I read online, Mr. Schoenleber's evident knowledge of the business, his gentlemanly and patient presentation, and his restraint from pushing a product on me when cost was weighed against other home projects in the making gave me confidence in the professionalism and honesty of your company.

Dear Mr. Ayers, Finally, I have my crawl space flooding problem solved, thank you Ayers basement Systems. Well, that is if during the next healthy rain the crawl space doesn't flood. Tom Bronson visited me after I contacted your company and I do want to tell you, Tom did an outstanding job of inspecting my crawl space and recommending a solution. He communicated prior to his visit (one of my top priorities in selecting a company) and after the job was completed. He was competent, knowledgeable, and did a great job of explaining what was to be done and how and of course the cost. I was completely satisfied in his presentation.  The job was scheduled for around the 19th of January, however, it was moved up to the 29th of December. I was contacted by your Service Department, communication, I love it! Nathaniel Monear, foreman and his team arrived after Nate had called, great! They took the better part of two days to accomplish the task of water proofing my crawl space. A great job, no doubt about it. Nate is extremely competent, efficient, and courteous and wasted no time in completing a daunting task. You have a top-rated professional in Nate. He knows his job and performs it with perfection. I am totally satisfied with the work the team did. He made sure that I was satisfied with the cleanup process prior to their leaving and I was. No question about it, a job extremely well done. Tom Bronson made a follow-up call to check on my satisfaction with the job. Thank you, Sincerely Bob B.

It is a pleasure to write to you to let you know you have a valuable employee. Donovan P. was the lead man in my Ayers install for five days last week. Donavon was articulate, personable, proud of his work, and eager to please. The install went on time even with an additional part needed and the clean up and explanation of the operation were clear. I am so happy to write you this letter. 

The salesman was very professional. I was able to schedule my appointment quickly and installation went as expected. I was very satisfied with the work performed and the crew was friendly and professional.

We were very satisfied with the work performed. The Project Manager was very personable and professional. The installation crew was very efficient and professional.

We've been meaning to write this letter for some time but life and work can be very challenging as you may know. On the plus side, we have one less thing to worry about! We would just like you to know that as winter has come blowing across Lake Michigan these last few weeks, we noticed something wonderful. Our house is so much more comfortable and warm with the new basement system installed. As fall has set into early winter here in Charlevoix, after a day of sunshine and household activities of baking, cooking, and solar warmth, we've had nights in the 30's and have woken up the next morning with a temp different between outside and inside the house as much as 30 degrees! Some nights the inside house temp. did not fall below 68 degrees in the hosue while it was in the high 30's outside in the morning...even high 20's. This is a great asset to our goals of lowering heating costs and improving the indoor air quality as the "musty" and damp smells of the crawl space are now gone. The addition of your system to our crawl space has allowed the advantages of extra insulation, triple pane windows, southern exposure, insulated window shades, alternate wood stove heat, and other energy saving expenditures on our house over the years to really raise the level of comfort and enjoyment of living "up north" to a new height. So much so, that we'll need to use our attic fan in the summer because the temp of the crawl space is now warmer and more stable...no worries - we'll take the warmth in the winter! With your help, Tim, the decision to have Ayers system installed in our crawl space was the right call. As winter sets in and temps. stay below freezing on a regular basis we will keep you posted on the system's effect on our warmth and comfort. Thank you once again for the professional and efficient job you and your crew provided. We would recommend the system to others without reserve. We trust we will be well served by your efforts for years to come.

We appreciate all the work and effort put into our project! Keaghan, Anthony, and Adonis were professional and did an unbelievable job! I can't wait to have them back to finish after our house project is complete! 

My husband, Phil, and I have already had the basement service performed. The supervisor was Terry Ortiz, he was phenomenal at his job. Terry was courteous to his work crew and us and receptive to Phil and my needs. Terry worked so hard and completed our job on time. I can't say enough good things about Terry and his crew, as well as the wonderful job they did.