Testimonials for Ayers Basement Systems

We want you to know what remarkable employees you have. I went to the computer looking for someone to help us decide what we could do for our basement. We had two issues, which were damp spots with water and crumbling walls.   Your company was the first one that I seen. I answered the questions and submitted my answers. Within 10 minutes my phone rang and the lady who called was very helpful and set up an appointment for us. We had to cancel our appointment and set it for another date because of a family emergency. Not only did Dennis James call to confirm our appointment but he was even concerned for our family. Dennis was extremely thorough. He showed us all the different things to choose from. As we walked through our basement, we told him what we wanted and our concerns about what we could afford. When he left, I said to my husband “we cannot afford to do this this year or maybe ever.” So when Dennis said he would come back with a plan, I said that we would listen but I knew that we couldn’t afford to do anything this year. Wow! I was wrong. He had listened to everything that we said and helped us figure out what needed to be done and had came up with a plan with his boss. Before I knew it, we were signing papers. He is a very good salesman. Now to tell you that as a woman, I expected a mess. I was prepared, but I cannot begin to explain how impressed I was with Ron and his team! They are three of the hardest-working men that I’ve seen in many years.  They worked great as a team and what I thought was unrealistic time to be done, they completed everything and all the clean up that they did was so good that I didn’t have to do anything. They were very professional and polite. As a former manager I always loved to hear how good my employees were and wanted to let you know that you have the best. Sincerely, Sally

We hope you know what a marvelous crew Dan, Sheldon and Casey are. We put our home in their hands for five days. They took care to return it to us in marvelous shape and with a wonderful clean space installation. They all went out of their way to make sure we were informed all though the work and gave us a full explanation and tour of the finished product. We could not be more pleased with their work. They even cleaned up after themselves. They left our home in the same condition we would have ourselves. Their attitudes were consistently upbeat and positive throughout the week. They dealt with any issues by coming up with innovative and well thought out solutions. The weather was changeable and terrible during the week, but none of them allowed that to stop their excellent progress and marvelous finished product. Again, we are hopeful that you know what an excellent crew these three men are. We are glad you sent them to do our work. We are pleased that we received just what we were told by Dennis James. Our experience overall with your company has been excellent. Thank you.

  Gene D.'s home in Holland, MI was built in the late 1890s -- and as you would expect in a home that old -- the basement had its share of problems, which could be felt throughout the house. Lack of proper foundation drainage led to water seepage. The moisture wicking through the irregular stone walls, and the floor created a humid, moldy and musty smelling environment in the basement. Because the air in any building moves upwards, the musty smells were being carried upstairs, along with a lot of the humidity. The floors above the basement were always very cold and the rooms, uncomfortable. Fortunately, Gene called Ayers Basement Systems to the rescue, and they went above and beyond to make sure the job was done correctly, and the basement was permanently sealed and waterproofed. Gene now has a dry, clean and healthy basement, a more comfortable home and, with our Transferable Lifetime Warranty, Gene and his family can continue enjoying their beautiful old house and dry basement for many years to come!

Of the fifteen years since Cathy D. moved into her home in Mason, Michigan, the last five were especially difficult because of terrible water issues in her basement. After heavy rains her basement would become severely flooded. That is when she called Ayers Basement Systems for help. When inspecting her basement, they found some very unique conditions that would require some adaptation of their current interior basement drainage tiles to work.   Typically, WaterGuard drain tiles are installed on top of the footing, but her home had been built with uncommonly thick footing. The crew then opted for an alternative method, which consisted of installing the drain by the interior edge of the footing to capture ground water, and a flange against the wall to collect any water seeping through the block walls. BrightWall panels, which fit snuggly into the drainage system, serve as a vapor barrier and help brighten up the stained basement walls. Cathy was very pleased with the knowledge, professionalism, and cleanliness of the crew and even more pleased with the results. Her basement was put to the test several times since then, by storms and snow melt, and her basement remained dry, clean and comfortable. When it comes to basement waterproofing in Lansing, Kalamazoo, Grand Rapids and surrounding areas, trust Virgil Ayers and his team at Ayers Basement Systems. They are Michigan’s experts in “All Things Basementy!”

For twenty years, Mr. and Mrs. S. dealt with extremely high humidity levels in their Hillsdale, MI home. The problem was so severe that during the wintertime, they would notice condensation all over the windows which they had to constantly wipe off, and even leave towels near the windows to collect dripping water. Mr. S. suspected that their crawl space could be the cause of their woes, but never did any research on the subject. He also felt that crawling into that space to inspect and properly fix it was too big a job for him to tackle on his own. One day he finally decided to get an estimate and see how much it would cost to get his crawl space fixed, and as a savvy homeowner, he did his homework first, searching online for a solution. When he came across Ayers Basement Systems' website, he didn't need to research any other company doing similar work. The more he read about the company's crawl space encapsulation solution, the more confident he felt that this was the right solution for his home. "I didn't want the cheap job. I wanted the good job." -- he explains. Mrs S. was extremely impressed with the production crew from the minute they arrived at her house and introduced themselves. "We had other companies come in and do various works around our home, but this is the first time I had a company -- when they started to work -- to introduce themselves individually. She was also very pleased with the professionalism and cleanliness of the entire crew, who cleaned up after themselves at the end of each day. As for the results, the S. were also very pleased. According to Mr. S., the humidity level in the entire house dropped significantly. They would gladly recommend Ayers Basement Systems to anyone having crawl space problems.

Ayers Basement Systems had previously fixed the basement of two close family members. That is why, when it came the time to fix the crawl space of his new home, Pat S, knew exactly which company he wanted to hire for the job! And he couldn't be happier with the results!

Jason's Commercial building in Lansing, MI had two problems that needed to be addressed. There were foundation drainage problems, and water was leaking into the facility's elevator shaft. He chose Ayers Basement Systems for the job mostly due to the flexibility of all the exclusive and patented products we offer, that allowed us to custom design a solution that works of all his very specific problems. "Every water control situation is not the same. It is very possible that they will have to design a solution that fits your needs, that is not the same as somebody else's, and I think they were expertly equipped to be able to do that," -- explains Jason.

https://www.ayersbasementsystems.com | 1-888-492-0231 Tammy and Brian R. from called Ayers Basement Systems for help fixing a crack in the basement of their Lansing, MI home. They were very impressed with the level of service they received from everyone in our team, but they were particularly happy with the fact that Ayers Basement Systems had a solution to fix the basement from the interior, without the need of disruptive exterior excavation. They were also very impressed with the fact that the repairs are backed by a Transferable Lifetime Warranty.

Tammy's home in Elk Rapids, MI had a wet basement. After a couple weeks of seeing Ayers Basement Systems commercials during the local morning news show, she decided to call the company for an estimate. After inspecting the basement, the company's system design specialist outlined all their options, which included doing the work from the outside and digging out the foundation to replace the drain tile, or installing and interior drainage system along the internal perimeter of the basement walls. Tammy is very impressed with the entire experience he had in dealing with the company, and extremely satisfied with the results. She's been recommending Ayers Basement Systems to many of her own customers who purchased properties with wet basements, and they too are very happy with the company.

They were all wonderful and polite

After meeting with Jim Kephart, he knew exactly what we were looking for. He did not pressure us into buying anything we weren't on board with buying. He totally understood the situation. When meeting Evan and Connor who installed the system, were great. They saved our house! MY husband and I stayed out of their way so they could work when Connor said he smelled gas. We definitely had a gas leak coming from the meter. The police and fire department were called and they had to quit working until the gas company came and fixed the problem. In turn, they were there and reported it to us.  Thank you Evan and connor!

I had some issues in my crawlspace that Tom helped me figure out what I needed to do to get it fixed. I ended up choosing Ayers to save on heating costs. I had cold floors and it took a lot to keep certain rooms warm during the winter. CleanSpace does a great job to keep my crawl space clean for storage and air and moisture out. Tom was very personable and the crew guys were great.

The sales guy, Dave P., was very knowledgeable and the crew was very polite

My basement was leaking water in so I called Ayers to help me. Tom was an excellent salesman and was timely in his arrival! The crew were very considerate, work focused and kept me informed every step of the way. The cost exceeded my budget that I had projected, but I felt your recommendation to do our entire basement was good advise.  I'm pleased with the outcome. Even considering that, I chose Ayers all together because of the price, warranty and scheduling.

The reason I chose Ayers was the price and what was being done for that price. I had a wall collapse and needed work done right away. Adam and his crew were very professional as well as the sales process. Ayers does a lot more than I thought!