Before calling Ayers, there was no sump pump in John's home. Thus, any water that leaked into the basement had no way of being pumped away. In addition, any waterproofing products installed will funnel water toward a sump Pump, which is essential for John's home. After discussing the options, John decided to go with TripleSafe because of the preventive measures it provides. TripleSafe is a sump pump that houses two pumps in the same liner. The bottom pump, the primary, runs most of the time efficiently and does a great job. If the primary pump fails, the secondary pump, which is more powerful will turn on and begin pumping water away from a home. For extra safety measures, the second pump is also attached to an external battery, meaning in the case of a power outage, the sump pump will continue to pump water away. Also, the pumps within the TripleSafe utilize two different discharge lines and electrical wirings; If something goes wrong with one pump, the other will continue to work. John will no longer need to worry about water problems as the TripleSafe sump pump is a powerhouse!