Job review from Jon in Lakeside, MI 49116 on 09/03/19

What type of work did you have done:

Crawl Space Repair

What made you choose our company:

Ayers Basement Systems installed our original Clean Space, sump system, and dehumidifier 10+ years ago and it solved our wet and smelly crawl space problem. While recently adding an addition, the excavators hit a bubbling spring that halted our project. I again contacted Ayers Basement Systems and spoke to Dakota Avery. He understood our problem and submitted an initial proposal late that same evening. Dakota then visited our job site to validate his solution and worked with us on pricing for this large unexpected expense. Once we approved, Dakota treated our installation as a priority and he and Travis (on loan from another area) spent the entire day completing our installation, later that same week. The job looked professional and the area was left clean and tidy. Dakota made a second trip to our home to permanently install the sump discharge tube once the builder completed the decking over the new crawl space. Dakota and Claude made a third trip to our home to inspect and repair damage caused to both the old and new areas by tradesmen and to clean the Clean Space when our project was completed. While onsite, they discovered that our dehumidifier was damaged beyond repair during construction. Again, we were faced with another large, unexpected expense and Dakota worked with us on pricing. Our thanks to Dakota Avery and his assistants Travis and Claude for a job well done and to Ayers Basement Systems for their commitment to customer satisfaction. Regards, Jon and Mary Hyosaka