Basement Waterproofing Customer Testimonial from Jean H. in Lansing, MI

The three pump system is incredible. Ayers actually grounded this huge hole in the basement and then installed this receptacle to hold the three pumps and the drain for them to work. This is an awesome system. It's a no-fail system! The yearly $95 review checkup of my three pump system is fantastic! The attendant, Justin Bonneville, is superb. Justin does everything efficiently and leaves nothing undone. He cleans and checks all three pumps, checks my battery and backup system. Justin cleans the outside drain. Opens it up and cleans it. The overstrain is checked. The two eave trough underground drains are cleaned. Now the dehumidifier clean air system, the SaniDry. Justin checks the ant of moisture that the system is working at. He uses an instrument to check this and finds the SaniDry is not working properly and will need to be sent in to the company. He has to go back to Ayers' shop and see if they have a loaner! Wow! A loaner and no charge. Justin gets it, a big huge appliance that does wonders: dehumidifies, cleans air, has a cardboard filter and a mesh metal filter, so efficient with a little giant pump that does wonders; water from the moisture in the air is pumped into septic container to outside; amazing process. Justin takes my SaniDry to have it overhauled. I get a practically new one to use for a month or so while mine is being fixed . Ayers takes such excellent care of their customers! Justin hauls this SaniDry up the stairs no big deal! It is now 4:30 p.m. He came at 11:00 am. All this for a yearly check of $95! Ayers is heaven. The customer needs to be there the whole time because you learn how to care for your basement. Thank you, Justin Bonneville!