Basement Waterproofing Customer Testimonial from Doug D. in Mancelona, MI

Just wanted to drop a line to tell you how appreciative I am for you to send your service technician to my house on such short notice.

I know how busy your company is and this quick response was just fantastic.

I also want to tell you how great the service technician was that came to my house and fixed my sump pump problem.

His name is Carl C.

Carl was on time and took the time to listen to my concerns and answered all my questions.  Carl made me feel ok with all my questions, not once did he seem put out with those questions.

As I watched Carl fix my problem, I felt extremely comfortable that it was getting done professionally and correctly.

I also want to mentioned that I feel the same about another one of your technicians (Mike S) who has been out to my house on several occasions to perform maintenance.

Mike is also very knowledgeable and always takes the time to listen and respond to my questions.

You are fortunate to have such great employees representing your company.

Thanks

Doug D. 

A very satisfied customer