Basement Waterproofing Repair services by Ayers Basement Systems Testimonials

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Testimonials for Ayers Basement Systems

Of the fifteen years since Cathy D. moved into her home in Mason, Michigan, the last five were especially difficult because of terrible water issues in her basement. After heavy rains her basement would become severely flooded. That is when she called Ayers Basement Systems for help. When inspecting her basement, they found some very unique conditions that would require some adaptation of their current interior basement drainage tiles to work.   Typically, WaterGuard drain tiles are installed on top of the footing, but her home had been built with uncommonly thick footing. The crew then opted for an alternative method, which consisted of installing the drain by the interior edge of the footing to capture ground water, and a flange against the wall to collect any water seeping through the block walls. BrightWall panels, which fit snuggly into the drainage system, serve as a vapor barrier and help brighten up the stained basement walls. Cathy was very pleased with the knowledge, professionalism, and cleanliness of the crew and even more pleased with the results. Her basement was put to the test several times since then, by storms and snow melt, and her basement remained dry, clean and comfortable. When it comes to basement waterproofing in Lansing, Kalamazoo, Grand Rapids and surrounding areas, trust Virgil Ayers and his team at Ayers Basement Systems. They are Michigan’s experts in “All Things Basementy!”
Cathy D. of Mason, MI
Tuesday, May 7th
This note comes with great appreciation for the quality work done on my damp and wet basement of 30 years. The three men that did the work deserve a round of applause!! I have hired a lot of contractors, but these 3 were the very best workers that I have ever seen! They worked constantly from when they arrived until the job was over 2 1/2 days later. The basement remains completely dry and warm. It is nice to go down there and look around occasionally because it is a job very well done. I would like to thank Paulson's Construction for recommending Ayers Basement Systems. Mr. Ayers priced out the job and it was exactly as he quoted. This is the kind of firm that I would highly recommend. Thanks again and continue to do good work.
Robert W. of Fenton, MI
The crew was excellent. The Project Manager was excellent. Great communication, did a great job explaining process. Good asset to your organization!
Debree of Battle Creek, MI
Tuesday, June 6th
I am truly impressed with the quality of your organization, and the way you stand behind your work. I had work done on my home in Battle Creek, and a bigger job done on my cottage in South Haven. The South Haven job had to be done over because the first guy didn't do the job right. I was fortunate enough to be working with Troy Baxter, and then Dan Bemman and his team who came out in the dead of winter to fix my basement and do the job right. In addition, I know there was another gentleman named Zack who was also involved. I find it refreshing to deal with a company that is willing to admit when they didn't do the job right and the go back and fix it. This just doesn't happen everyday and I didn't want to pass without reaching out to you directly. I could go on and on with the reasons I am happy with my choice of your company to do the work, but instead I'll just say thank you for building a company of employees that truly care about the customer. Please take my note and share it with these great employees because, again, they embody what you've taught them I'm sure, that the customer comes first. I felt that with each of them as I worked with the along the way.
Ted P. of Battle Creek, MI
Wednesday, February 26th
I wanted to send you a quick note regarding the basement system repair that was done in our home last week by your Service Technician, Marty Strobel. I must tell you that in all of the years of being a homeowner and having work done in our home, I have never encountered such a conscientious individual.  The work that he did was outstanding and he left the area completely cleaned up!  All too often it seems that people are quick to criticize work done, but not take the time to provide positive feedback to the Company for exemplary work performed.  You have an outstanding employee in Marty and it was a pleasure meeting  him.
Shay G. of Holt, MI
Monday, June 9th
The crew, Logan, Nelson and Alex and project manager Ty arrived at 9:00am. I was told they would arrive between 9-10am. Ty asked to see the area and reviewed rooms where vents were to be placed. Ty and the crew then covered the steps and floor in the basement with plastic. I appreciated Ty asking me if I had a preference on lower or higher placement of the vent at the bottom of the stairs. The crew was very efficient they cleaned up and swept after installation. Ty and the crew were very polite and professional. Ty reviewed how the dehumidifier works and took the time to answer other non related questions I had. Very good experience. 
Susan K. of Holt, MI
Monday, February 8th
Terry Ortez and his team, Bruce D and Kyle D, did an amazing job on our basement. They went above and behind expectation, adding some grading to some low spots in the yard and repairing some foundation problems that were unexpected at no additional charge. Very appreciative of this team and their efficiency. They did an entire front wrap of the house in a few hours. We're very impressed and would not hesitate to contact Ayers for any future basement issues. Thanks; Terry, Bruce, and Kyle!
Joseph S. of Holt, MI
Tuesday, April 19th
Thank you so much for personally coming to help with our wet basement. We know how busy you must be and for you to have taken so much time to help us - it's no wonder Ayers Basement Systems is such a success!! We are grateful for your help and even more so for your friendship.
John &. of Charlotte, MI
The crew foreman, Josh Case, was outstanding. Floor drains were installed in my garage and driveway, and I could not more pleased with the work of Josh and his crew! As no drains existed when I purchased the home, it looks like they were always there! Excellent work!
Jeff B. of Okemos, MI
Saturday, July 11th
In addition to the ratings and reviews I read online, Mr. Schoenleber's evident knowledge of the business, his gentlemanly and patient presentation, and his restraint from pushing a product on me when cost was weighed against other home projects in the making gave me confidence in the professionalism and honesty of your company.
Deborah B. of Diamondale, MI
Wednesday, March 5th
Nate Monear and Matt Houghtaling did a great job waterproofing our basement. They left no mess the job looks wonderful, and even with some house construction problems they discovered, they got the job done neatly and very professionally. I would Recommend Ayers to anyone who has basement water issues!
Hans D. of Portage, MI
Tuesday, April 19th
I want to thank all the men who did a wonderful job at our home. I will continue to recommend your company for this kind of work.
Thomas K. of Portage, MI
Monday, February 15th
The guys working on this project were great. It is such hard work. We appreciate it. They deserve a bonus for working so hard.
Karen and Joel K. of Portage, MI
Tuesday, August 10th
Everybody was great, polite, and respectful. They all let us know what was happening and why
Mark and Nancy R. of Portage, MI
Monday, November 15th
Normally during snow melt we would have water in our basement. However, this most recent melt isn't a concern for us anymore. Our representative was very good; knowledgeable about product; able to tell what we needed. The crew was on time and even called the first day before arrival. We were amazed at how quickly the job was completed! Liked having a written estimate.
Walter of Potterville, MI
Total testimonials : 101

Our Service Area

Proudly Serving Michigan & Indiana

We serve the following areas

Our Locations:

Ayers Basement Systems
2631 Eaton Rapids Rd
Lansing, MI 48911
1-517-731-0784


Ayers Basement Systems
4475 Airwest Dr SE
Kentwood, MI 49512
1-616-208-3343


Ayers Basement Systems
39555 Orchard Hill Place Suite 600
Novi, MI 48375
1-248-907-1555
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