Basement waterproofing and foundation repair services by Ayers Basement Systems Testimonials

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Customer Testimonial from Kyle M. in Midland, MI

In April 2020, a team from Ayers came out to install a new system in my basement. The crew was extremely hard working, polite and conscientious. Unfortunately, on May 19 when the Edenville dam broke, my home was severely flooded. I called Ayers because the sump was no longer working and Matt G came out within a couple hours. He was able to figure out the issue was with the new outlet that was underwater during the flood and quickly get the sump running again.

Matt took a look around at the wreckage of my basement and lower level and made some calls, securing two dehumidifiers I could rent at a very reasonable cost. The next day, a Saturday, he brought them to my home and installed them. Excellent service – but it did not end there. Matt jumped in with a team of volunteer friends and family to help clear the debris from my home. He worked very hard for several hours. When he overheard me say that I had not eaten in several days, he handed me his own snack bar and encouraged me to take a break and eat. That kind of care and concern for a stranger, “customer” or not, was pretty incredible.

After taking time to explain how to optimize the dehumidifiers and offering great advice on flood recovery, Matt spent the rest of a long day checking in with my neighbors to see if he could help them out too.

Although it was very frustrating to spend so much money to waterproof my basement, only to be flooded by something well outside what any warranty could possibly be expected to cover, I am SO glad I went with Ayers! Every single member of the Ayers staff that I have come in contact with has been exceptional, but Matt deserves a special mention for his compassion and dedication. He represents the company very well and truly is a terrific human being! I am extremely grateful for his help – it made a very difficult time easier and I can’t tell you how much I appreciate it.

Kyle M


- Kyle M. of Midland, MI
Tuesday, June 16th
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Our Service Area

Proudly Serving Michigan & Indiana

We serve the following areas

  • Algonac
  • Allen Park
  • Carleton
  • Casco
  • Center Line
  • Clinton Township
  • Dearborn
  • Dearborn Heights
  • Detroit
  • East China
  • Eastpointe
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  • Flat Rock
  • Fraser
  • Grosse Ile
  • Grosse Pointe
  • Hamtramck
  • Harper Woods
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  • Ida
  • La Salle
  • Lambertville
  • Lincoln Park
  • Marine City
  • Marysville
  • Melvindale
  • Monroe
  • Mount Clemens
  • New Baltimore
  • New Boston
  • Newport
  • Port Huron
  • River Rouge
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  • Saint Clair
  • Saint Clair Shores
  • Samaria
  • South Rockwood
  • Southgate
  • Taylor
  • Temperance
  • Trenton
  • Warren
  • Wyandotte
Our Locations:

Ayers Basement Systems
2505 S. Waverly Hwy
Lansing, MI 48911

Ayers Basement Systems
206 Munson Ave Ste 1
Traverse City, MI 49686
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