Kalamazoo, Lansing, Grand Rapids, Traverse City
Dear Mr. Ayers,
Finally, I have my crawl space flooding problem solved, thank you Ayers basement Systems. Well, that is if during the next healthy rain the crawl space doesn't flood.
Tom Bronson visited me after I contacted your company and I do want to tell you, Tom did an outstanding job of inspecting my crawl space and recommending a solution. He communicated prior to his visit (one of my top priorities in selecting a company) and after the job was completed. He was competent, knowledgeable, and did a great job of explaining what was to be done and how and of course the cost. I was completely satisfied in his presentation.
The job was scheduled for around the 19th of January, however, it was moved up to the 29th of December. I was contacted by your Service Department, communication, I love it!
Nathaniel Monear, foreman and his team arrived after Nate had called, great! They took the better part of two days to accomplish the task of water proofing my crawl space. A great job, no doubt about it.
Nate is extremely competent, efficient, and courteous and wasted no time in completing a daunting task. You have a top-rated professional in Nate. He knows his job and performs it with perfection. I am totally satisfied with the work the team did.
He made sure that I was satisfied with the cleanup process prior to their leaving and I was.
No question about it, a job extremely well done.
Tom Bronson made a follow-up call to check on my satisfaction with the job.