Job review from in Lake Ann, MI 49650 on 03/05/15

Overall Rating:

4.8  out of 5

Good customer service is hard to find these days. Ayers Basement Systems seems to have solved this problem. Interacting with Adam, Mike S. and Evan was easy and pleasant, with the job completed in a timely and professional manner. I truly appreciated everything they did for me during the two day job. Thanks for the water restoration and the piers, guys! You deserve the WOW award!

Our Overall Service
These helical piers are an amazing technology - we had several folks stop by just to observe.
Call Representative
Our Office Staff
Sales Process
I appreciated Roger's help. He was willing to stop by my home a 2nd time after the initial estimate because of a concern I had regarding the center support beam. By adding two extra piers, I feel that our foundation will be stable for the life of our home.
Our Installation Crew
Adam Davis and crew (Mike S. and Evan) are very skilled at what they do. They are knowledgeable, professional, courteous, helpful, and kind. My well had frozen prior to their arrival and we were without water - in preparation for well service the guys went above and beyond the call of duty, assisting me by climbing under my deck, dragging the heavy well cover, chopping ice off the porch to access the well pit, removing frozen screws, and providing tools and ice melt from the truck to make my job easier. Because of their generous assistance, a surprise visit from a well technician allowed water to be restored to my residence shortly after completion of the foundation project. I can never thank them enough for the slick installation of 8 helical piers and their overall assistance with my frozen well. The heilcal pier installation process was fascinating - I am grateful for Adam. Mike S, and Evan's expertise - I would highly recommend this crew to anyone who needed piers installed. I think they deserve a big raise.
The Cleanup Process
Because of the winter conditions, we will have some considerable raking and leveling to do come spring.

What made you choose our company:

Helical piers installed by your company were an affordable option to stabilize our sinking foundation. We had several estimates and your final cost was the most competitive bid by far.
Ayers Basement Systems

our service area

We serve the following areas

Our Locations:

Ayers Basement Systems
2505 S. Waverly Hwy
Lansing, MI 48911